Terms & Conditions
HIRE GOODS
Party Essence agrees to hire the Goods to the Customer for the period stated on the Order/Quote/Booking Form.
The Customer is solely responsible for the goods during the period of hire.
Whilst every effort is made to ensure a colour match, slight variations on product may occur
DIFFICULT STAINS
Crayon, Pen, Denim, Tea, Orange, Fake Tan
These may incur an additional cleaning charge and in some cases replacement.
(Cost for Replacement items to be advised)
Other things that may mark or damage the chair covers.
Dye from Flowers, Clips, Broaches, double sided sticky tape, adhesives
DAMAGES
Hire products that are returned damaged and beyond repair will be chargeable to the customer for full replacement value.
DELIVERY, COLLECTION & RETURN OF GOODS
Goods hired will be delivered, set up, and collected by Party Essence at our convenience. All goods collected are re-counted back into stock, and missing or damaged items shall be charged for at their full replacement value. (Cost for Replacement items to be advised)
TERMS OF PAYMENT
A non-refundable deposit is required to ‘Save your date’ for styling and prop hire. This is payable when the order is placed and deducted off your final Invoice total.
(The balance payment of the order is required once you receive your final invoice which is approximately 1 month prior to your event).
LIABILITY
We are not responsible for any injury or damage to persons or property arising from the goods unless this can be shown to have occurred as a result of negligence on our part.
Party Essence will not be responsible for any indirect or consequential loss how so ever arising.
DATA PROTECTION - PRIVACY POLICY
To comply with new data protection regulations, your contact details are kept on record and not shared with any third parties without your prior consent.
They will be kept on file in a secure area until such time I am required by law to dispose of them.
CANCELLATIONS
If you decide to cancel your full order or part order the
following charges will apply.
Within 8 weeks of your event you are liable for 50% of the total cost
Within 4 weeks of your event you are liable for 100% of the total cost
Deposits for styling and prop hire are non-refundable
and non transferable to another product or service.